Refund and Return Policy

At Tamil Trade Center, we strive to ensure that all transactions made on our platform are smooth and satisfactory. Since we are only a platform providing money transfer services and not directly involved in selling services or services, our Refund and Return Policy applies to the use of our services and the handling of transactions. Please carefully review our policy below.

 

  1. Refund Policy

As we are a platform facilitating money transfers between users, we do not handle the actual funds. Therefore, once a transaction has been completed and the funds have been transferred to the recipient, we are unable to process refunds. However, if the transaction was canceled or failed due to platform issues or errors, we will work with the involved parties to resolve the issue promptly.

 

Refund Eligibility Conditions:

  • Transaction Errors: If a mistake was made during the transaction (e.g., funds sent to the wrong recipient), we will attempt to reverse the transaction or resolve the matter through our support team.
  • Platform Issues: If the transaction was not completed successfully due to technical failures on our platform, we may issue a refund or facilitate a resolution depending on the circumstances.

 

  1. Return Policy

Since we are not directly involved in the sale of goods or services, our platform does not accept returns of any physical or digital services. Transactions processed on our platform are non-returnable once completed.

 

  1. How to Request a Refund

If you believe you are eligible for a refund or need assistance with a transaction, please contact our customer support team with the following details:

  • Transaction ID
  • Date and time of the transaction
  • Reason for the refund request

You can reach us via:

  • Email: admin@tamiltradecenter.com
  • WhatsApp: +44 7352 105636

 

  1. Transaction Cancellation

You may request to cancel a transaction before it is processed. Once a transfer is in progress, cancellation may not be possible. Please contact our support team immediately if you wish to cancel a transaction.

 

  1. Dispute Resolution

In case of disputes, we encourage you to contact our support team to help resolve the matter as quickly as possible. We may require additional information or documentation to investigate any issues thoroughly.

 

  1. Changes to This Policy

We may update this Refund and Return Policy as necessary. Any changes will be posted on this page, and the updated policy will be effective immediately upon publication.

 

Contact Us

For any questions or concerns regarding refunds, returns, or other transaction-related matters, please contact us at:

 

Tamil Trade Center
Head Office:
Office 11805
182-184 High Street North
East Ham
London, E6 2JA
United Kingdom

WhatsApp: +44 7352 105636
Email: admin@tamiltradecenter.com